Please Rate Our Communication *
 4 Excellent.
 3 As expected but can improve.
 2 Please improve.
 1 Bad, had trouble.

Delivery Time. *
 4 Good, Thank you.
 3 As expected.
 2 Needs Improvement.
 1 Slow, went over delivery time.

Quality of Report and/or Certificate *
 4 Good.
 3 Minor errors but usable.
 2 Spelling and formatting errors but fixable.
 1 Poor quality with errors and missing data.

Will You Use MTEx Laboratories again or refer other people. *
 4 Yes.
 3 Maybe but will keep options open.
 2 Unlikely.
 1 No.

Impartiality (leave open if N/A)
 4 The testing officers were impartial and fair in their verdicts.
 3 The perception existed that testing was not impartial and fair.
 2 Testing was not 100% impartial and fair.
 1 Testing was not at all impartial and fair.

Anything else you want to tell us?